Just wanted to let you know the ham you sent on April 7th was declared the best we had ever eaten – the only comparable ham was the one we had from you the year before! Absolutely fabulous, and thank you for being so helpful with pacing the order, too.
I feel People should know about this – I will also write a Google review!
Just one thing though: So far, we haven't been able to establish how well your hams Keep. Now, why would that be, I wonder???
Felicity S20/04/2021, 15:17
Having discovered Black Mountains Smokery having been sent a gorgeous hamper at Christmas, I set about sending a delivery to a dear friend for a lockdown birthday. My hamper provided enough food for an Army (well me and my partner did well to demolish it all in 3 days). Not only are the team a delight to deal with but their ability to match the tastes of individuals swiftly and beautifully means that I shall be surprising and delighting others wherever a gift is required. I must not forget to order myself some regularly as a treat!
Kate Bright26/01/2021, 14:12
I have just received my gorgeous hamper and I am absolutely bowled over by your level of service. I had a delightful chat with a charming young man who I have learned is in fact your son. He explained that he and one other of your troop have driven from Wales to London this morning to hand deliver a number of parcels that your courier was unable to - Simply amazing! In such strange times as these, it is acts like this that really do make the difference. My husband and I, like so many others, will be spending Christmas away from our family this year and enjoying your lovely food will bring us great pleasure. Thank you so much for going above and beyond – this is why we love you!
Lucy J 23/01/2021, 12:11
Our family was very impressed with the level of your service, before they were delighted with your delicious smoked salmon and duck. All our friends and families thoroughly enjoyed the gift we sent to them this Christmas, and so did we, so thank you. I will be seeing you for more smoked foods this year!
M Takahagi06/01/2021, 15:55
I wanted to say a big ‘thank you’ to you and all at the Black Mountains Smokery for your wonderful hampers which have gone down a treat with my family. I was very impressed with the service I received from you all- nothing was too much trouble. The hampers were delivered on the date as promised and seemingly the products are delicious!
I would have no hesitation in recommending your company and hope to be ordering from you again in the not too distant future.
Rosita R29/12/2020, 22:47
Our daughter in America was not impressed with hampers offered by those famous names when hunting for a Christmas Special to delight her isolating parents in Cornwall. As we all know the key to food is flavour and the choice of items from the Black Mountain Smokery was definitely the answer to her quest. The salmon, terrines, smoked meats and cheeses were outstanding - several pegs above any deli products we’ve tasted.
J & F Vessey 29/12/2020, 16:07
Your smoked salmon, wonderful, and customer care, faultless. We look forward to ordering more in the new year.
M Smith29/12/2020, 11:12
I sent one of your hampers to each of my three children and a brother. They were all very much appreciated and everyone said of a much higher standard than anything that I had sent before
Bill Lane 26/12/2020, 14:08
I just wanted to let you know that all our Christmas orders arrived safely and have been hugely appreciated by all recipients. Those family members who we are unable to visit have been particularly grateful and delighted to be given delicious edible treats - a tiny way to spoil our loved ones in these awful times. Also, we all love the new packaging. Wonderful, thank you!
Charlotte A23/12/2020, 11:47
Just to say that amidst all the chaos, madness, disappointment, worry etc etc that seem to mark 2020 and, in particular Christmas 2020, your beautifully packaged, delicious looking side of smoked salmon has just arrived. It has certainly put a smile on my face! I hope business for you is good in these times when it is so difficult for so many - you deserve it to be so. Thank you.