Awards & Testimonials
PROUD TO BE A GREAT TASTE PRODUCER
We are really delighted to announce that our Traditional Oak Smoked Salmon has been awarded another 2 Gold Stars in the 2020 Great Taste Awards to add to its 2011, 2015 and 2017 Gold Stars.
“Generous slices of smoked salmon with gentle smoke on the nose. The salmon just melts in the mouth – buttery, sweet and tasty flesh with gentle back notes of smoked oak. You could eat this just on its own – nothing else needed – just deliciously tasty and perfectly balanced.”
Our Oak Smoked Chicken Breast won 2 Gold Stars in the 2018 Great Taste Awards to add to its 2015 Stars.
Recent Customer Testimonials
'Thanks a million for your kind help, Efficient and friendly manner and for brightening my day'
Pip Mahdy - February 2021
'Thank you Jo... We had the smoked chicken with salad for lunch - it was gorgeous. Looking forward to the remainder.'
Emma Geddes - February 2021
'We received a box of your salmon as a surprise gift and were bowled over by the quality and variety of the produce. On the strength of that experience we ordered more for ourselves and as a Christmas gift for my sister. Again the quality was superb and the after sales service exemplary. At a busy time for the Smokery with delivery services over-stretched you were tracking deliveries and ensuring as far as possible that salmon arrived on time. You deserve more than 5 stars.'
Margery Smith - Google Review
'Thank you Team from a regular who used to buy direct from you every time my brother and I went to Crickhowell to trek the Brecons or Black Mountains. Delivery to Hampshire where I now live is never a problem and the quality is superlative. My favourite is still their wonderful smoked duck breast (which I always serve with segments of orange).'
Tony Williams - January 2021
'Hi Joanna, Jonathan and all your staff,
A much belated thank you for the salmon that accompanied our ham. We much enjoyed it as an extra festive treat. The ham and smoked salmon were delicious too. I hope you all are feeling well rested after the festivities and ready to carry on providing us with delicious treats for 2021.
My mother was also delighted with the BMS hamper we ordered for her for Christmas.'
Lucy Allen - January 2021
'Dads hamper arrived safely… and he absolutely loved it and couldn’t have been happier! A very satisfied customer indeed.'
Thomas M - January 2021
'The salmon was sublime, the batch we had was perfect. All three families here had some, and we all thought it was brilliant!'
James Goodman - January 2021
'Having discovered Black Mountains Smokery having been sent a gorgeous hamper at Christmas, I set about sending a delivery to a dear friend for a lockdown birthday. My hamper provided enough food for an Army. Not only are the team a delight to deal with but their ability to match the tastes of individuals swiftly and beautifully means that I shall be surprising and delighting others wherever a gift is required. I must not forget to order myself some regularly as a treat!'
Kate Bright - January 2021
Read on for more of your kind words ....
Escape to the Farm with Kate Humble (Winter Special) January 2021 - Escape to the Farm
Lodestars Anthology (Wales Edition) December 2020 - Lodestars Anthology Wales
My Countryside Christmas Issue November 2020 - Christmas Gift Guide
Wales Online, December 2019 - The Ultimate Welsh Christmas Gift Guide
Country & Town House, December 2019 - Let Them Eat Cake
Taste Blas, Summer 2019 - Picnic 'n' Mix
Herefordshire Living, October 2018 - Holy Smoke - Black Mountains Smokery Article
Delicious Magazine, October 2018 - A Foodie Post Card from Abergavenny
Guild of Fine Food Digest 2018/19 - The Cure A to Z
Lonely Planet Magazine, March 2018 - A Taste of Wales: stories worth savouring
The Independent, November 2017 - Penyrheol Luxury Welsh Wicker Hamper - Best Christmas Food and Drink Hampers
The Telegraph, November 2017 - Best Christmas presents for Dad
Country and Town House, November 2017 - Gift Guide for Christmas Hampers
The Independent, December 2015 - Top 20 Subscription Gifts
Quarterly Review, November 2015 - Festive Food & Drink
Archant County Gift Guides, December 2014 - "10 Food & Drink Treats to Enjoy this Christmas" (Gourmet Deli Hamper)
Mail Order Hot - "Their gift hampers are great"
Delicious Magazine, December 2013 & 2014 & 2015 - Guide to Christmas Hampers List
CountryLife, November 2013 - The Gift Box Hamper
More Customer Testimonials
'Thank you so very much for my box. A birthday gift from my daughter. It arrived in plenty of time and exceptionally packaged. I had the most fabulous breakfast and would recommend your company to everyone who loves fine smoked food. Thank you from a very happy mum.'
Emma Rogers - February 2021
'My dear Jo, just wanted to thank you for our lovely black mountain hamper. George and I ate it for a celebration for our 40th on Saturday - quite delicious.'
Di Halford - February 2021
'I just wanted to drop a note to say thank you for making sure that my orders were delivered before Christmas (…) Our family was very impressed with the level of your service, before they were delighted with your delicious smoked salmon and duck. All our friends and families did enjoy the gift we sent to them this Christmas, and so did we, so thank you. I will be seeing you for more smoked foods this year!'
Mayumi Takahagi - January 2021
'Our daughter in America was not impressed with hampers offered by those famous names when hunting for a Christmas Special to delight her isolating parents in Cornwall. As we all know the key to food is flavour and the choice of items from the Black Mountain Smokery was definitely the answer to her quest. The salmon, terrines, smoked meats and cheeses were outstanding - several pegs above any deli products we’ve tasted. As this was the first time in more than fifty years we were unable to have a family Christmas, we went bonkers and celebrated Christmas Day lunch as a pair of dotty pensioners with champagne on the Cornish cliffs plus a BMS picnic. Crystal, silver, china and linen serviettes on a white table cloth! Brilliant. And the contents of that hamper just go on giving. Thank you. We shall be back.'
John and Fran Vessey - December 2020
'I wanted to say a big ‘thank you’ to you and all at the Black Mountains Smokery for your wonderful hampers which have gone down a treat with my family.
I was very impressed with the service I received from you all- nothing was too much trouble. The hampers were delivered on the date as promised and seemingly the products are delicious!
I would have no hesitation in recommending your company and hope to be ordering from you again in the not too distant future.'
Rosita Roles - December 2020
'I just wanted to say how delighted all the customers are who bought from the Virtual fair – the hams were quoted as being ‘wonderful’ as was the smoked salmon.'
Jane Jones - December 2020
'I sent one of your hampers to each of my three children and a brother. They were all very much appreciated and everyone said of a much higher standard than anything that I had sent before.'
Bill Lane - December 2020
'Order received promptly and in good condition - beautifully packed. Thank you!'
Enid Thomas - December 2020
'I just wanted to send a quick message to say I have just received my gorgeous hamper and I am absolutely bowled over by your level of service. I had a delightful chat with a charming young man who I have learned is in fact your son. He explained that he and one other of your troop have driven from Wales to London this morning to hand-deliver a number of parcels that your courier was unable to - Simply amazing! In such strange times as these, it is acts like this that really do make the difference. My husband and I, like so many others, will be spending Christmas away from our family this year and enjoying your lovely food will bring us great pleasure. Thank you so much for going above and beyond – this is why we love you!'
Lucy Jones - December 2020
'I just wanted to let you know that all our Christmas orders arrived safely and have been hugely appreciated by all recipients. Those family members who we are unable to visit have been particularly grateful and delighted to be given delicious edible treats - a tiny way to spoil our loved ones in these awful times. Also, we all love the new packaging. Wonderful, thank you!'
Charlotte Attlee - December 2020
'Just to let you know that the hamper arrived today and everything looks great, in a strange way, having to isolate because of COVID19, the timing could not be any better. Regarding the other hampers which you delivered last week, I've had positive feedback from everybody. Thanks again for the great products and service.'
Curtis Johns - December 2020
'I have received the hamper that I won in the competition and would like to say a huge thank you.'
Jan Dalton - December 2020
'Just to say how your vouchers are appreciated by my friends who have already received them.
There was a great deal of excitement and it is so very gratifying for us – Thank you.'
Sara Williamson - November 2020
'A note to say I received my order yesterday of smoked chicken breasts. I took a chance ordering and I am not disappointed! Quality produce impeccably packed. I will order again and certainly recommend you to friends!'
Amira Asantewa - November 2020
'The smoked salmon is absolutely outstanding, and totally different to the supermarket fare. Even our teenagers noticed! And the service is second to none, personal, charming and very efficient - most impressive, particularly in these difficult times.'
G Magnay - July 2020
'Arrived safely, beautifully packed and delivered at the time estimated! Thank you it's all perfect and will be shared with various friends over the next few weeks. Everyone who eats it wants details of where to buy. I bet you're busy, and hope you are all well and safe.'
D Humble - August 2020
'Many thanks another delicious delivery arrived a short while ago. It was lovely to chat the other day; we so appreciate the first-class products you are producing and getting to know you better. We usually come down to stay at the Lake Country House hotel at least a couple of times a year so when it reopens, we will be able to come and call in again which will be lovely. Take care all of you and have a good bank holiday weekend.'
Ally Hargreaves - May 2020
'I would like to thank you for the delivery made to my Dad today, on his birthday. He was delighted. I am not sure what he will tuck into first. He informs me it was well packaged and the ice bags still cold which is very impressive considering it travelled from west to east. Thank you so much.'
Caroline Tallack - May 2020
'Smoked duck breasts have arrived still wonderfully cool in their special packaging- thanks for adding an extra. And I’m looking forward to trying smoked butter too.'
Sally Selby - May 2020
'Thank you very much for the beautiful hamper send to my daughter and her hubby on their first anniversary. They got married in Sugarloaf Barn year ago which is only few miles from you. It made their day getting something so lovely from the Black Mountains to remind them of their wedding day. '
Joanna Venning - May 2020
'I just wanted to say a heartfelt Thank You!! My Stepmothers Hamper arrived today just before lunch & they’re delighted with it. I most definitely be recommending you to others.'
Sian M Hughes - May 2020
'Reporting in that my package arrived at 8:30 this morning. Such service. Our last pack in the freezer of BMS Smoked trout was used in our little VE Day Lunch celebration together with a glass of Chablis. To say it was exquisite is something of an under-statement. Enjoyed by us both. Also, thank you so much for the additional pack to make up the weight, very thoughtful. WE WILL ENJOY'
Wynne Evans - May 2020
'One of our joys in life was to go to the local cinema, see the opera from Covent Garden and eat smoked salmon sandwiches in the interval accompanied by some choice white wine. Sadly, now we have to listen to the opera on Radio 3. For about the same cost as the evening at the cinema, we can buy a whole side of smoked salmon from you, delivered to the door, which lasts us for weeks! Thank you Black Mountain Smokery. The order arrived today.'
Roger Graham-Palmer - May 2020
'We are currently working our way through the parcel of goodies we received from Black Mountains Smokery last week. The team are doing an amazing job to keep the supplies going. Every item they supply is delicious - our biggest challenge is to not just sit down and work our way through the lot in one go!'
Allan Smith - April 2020
'I received this as a gift from my parents during lockdown! It was a fabulous present and every single item inside was absolutely delicious !! Would 100% recommend!'
Aylie Constantine - April 2020
'My brothers birthday present duly arrived on Friday morning and he rang me immediately. He works in the food industry and is a qualified chef. He was absolutely blown away with your delivery, the way it was carefully packaged and above all, it’s contents! He told me he couldn’t wait to start opening the individual items. You’ve understandably made me look very good! I’m sure he will contact you himself as he was so delighted! Thanks again for your Amazing service during these very difficult times! I’m sure I will be making my own purchase very soon!'
Julia Bell - May 2020
'Thank you for absolutely superb service especially in such difficult times. I ordered salmon on Tuesday night, not really thinking there was any chance of a delivery in time for our wedding anniversary on Saturday, but here it is - delivered first thing Thursday morning. My mouth is watering at the thought, and I know we are in for a feast on Saturday, even in lock down with the rest of the family unable to join us. Thank you so much'
Rachel Penney - April 2020
'Hello All at Black Mountains Smokery..... I just wanted to say my parents were thrilled with their recent treat packs from you. I arranged to send these just as an unexpected surprise, but they are familiar with your foods and were suitably thrilled. My mother thought the handwritten message was my handwriting, and the chocolate fish were the icing on the cake, so to speak. So many thanks for making two particular customers (and the giver!) very happy'
Rachel Middleton - March 2020
'Just a very quick, but large, thank you ... My order arrived right on time yesterday and my dad was terribly pleased with it. It was lovely for him to feel cared-about on his birthday: he said it all looked exquisite! Can’t wait to have another reason for ordering from you ...'
Claire Oerton - April 2020
'I was so thrilled to get the most fabulous box of food that Kate sent from your smoker. It's full of wonderful things ! Like the best sort of Christmas stocking and SO much appreciated. The delivery was terrific. The driver rang to tell me the arrival time, then again when he was in the drive, and emerged wearing the most impressive full protection kit and I could feel the big smile without being able to see it! For the first time I filled in an online survey and gave 5 *s. Thank you so much.'
Diana Humble - April 2020
'Dear All. Thank you so much for sending my daughter Emma the goodie hamper. She was thrilled and it has cheered her up a lot!!! What would be do without you all – future orders will soon be winging there way!'
Miles Vere-Hodge - April 2020
'Good Morning to you all at our ‘favourite smokery’. We hope you are all keeping well, during this very difficult period ? Just a little light relief…….. Earlier this week you sent a selection of your delicious wares to one of our furloughed colleagues in Lancashire. To say that the family were overjoyed with the contents, would be a massive understatement !! When we spoke yesterday, they were planning some wonderful meals to lift the mood during lockdown. The Smith family are fiercely proud of their Lancashire food heritage ~ But I feel they may pay you a visit on their next trip to Wales ….. To see how smoked food should be presented !! (We will bring them) Once again thank you all , take good care, we will see you soon'
Jane & Lyndon - April 2020
'I liked your salmon (especially) so much , I have already re-ordered. Might need a subscription LOL.'
Susan Schulman - April 2020
'Just wanted to say thanks for this hamper. I’d ordered as a gift for my parents who are both in vulnerable groups and can’t get out. So. I wanted to kill two birds with one stone by getting them some food whilst waiting for their supermarket delivery and also a bit of a treat. The outcome was better than I could have expected. My parents were impressed by the outstanding quality of items in the hamper and enjoyed all of it. So wanted to say thanks. I’ve submitted a review for your website. Will definitely order again.'
Michael Cairney - April 2020
'Parcel arrived safely and the fish is delicious as usual. Thank you for cheering my day. We had the bagels and cream cheese ready.'
Jenny Weston - April 2020
'I was about to put in an order for myself, and then your lovely chook delivered the parcel from the Buchanans. Can't wait to dive into it, finish it and then order some more, particularly my all-time favourite, oak roast salmon!'
Amelia Fawcett - April 2020
'Just to say thank you for such great products and service - your delivery arrived at both my daughters’ lockdown homes and they are absolutely thrilled with it. Cheered me up being able to send them something I knew they’d love. So THANK YOU in these difficult circumstances.'
Alice - April 2020
'Thank you. Both orders have been delivered and we are delighted with the products - ham and smoked salmon. You are a fabulous company.'
Jac Mavity - April 2020
'Just writing to say, it arrived !!! And looks AMAZING !! I can enthusiastically confirm it does (taste amazing)!!! Utterly delicious !!! Thank You!'
Susan Schulman - April 2020
'My above order arrived today as promised and my daughter was delighted to receive it and said it was beautifully packed and still chilled. Thank you for your excellent service'
Gina Todd - April 2020
'I just wanted to say that the order has reached my daughter and she is absolutely delighted! She will get a wee special treat for her birthday meal. Thank you so much for all your help in making this possible - I can't tell you how much I appreciated it.'Hilary Dickie - April 2020
Miriam Rogers - January 2020
'We bought a cooked ham from you, amongst other things. All delicious but the ham will now be a permanent fixture of our Christmas. Totally succulent and cooked to perfection. It made life so much easier and so much better than one I would have cooked myself.
Trish & Paul Scallon - January 2020
'Our ham looked just delicious but when it came to eating it we ran out of superlatives! It was (and still is just) simply scrumptious, out of all expectations and apart from the great taste the texture is perfect. We just felt we had to let you know.
Basil Thomas - January 2020
'[The hampers] were well received by all the family in various parts of the country! My wife and I ordered the smoked salmon and smoked duck, both of which were absolutely delicious.'
Nick Collings - December 2019
'My order was excellent as usual. Thank you'
Sue Eaves - December 2019
'Life's too short to consider an inferior product'
Deiniol ap Dafydd - July 2019
"The best smoked fish and chicken we have ever tasted"
Mrs Gaywood - March 2018
"I called in your shop whilst in Abergavenny at half term, I've got to say this is the nicest smoked salmon I've ever purchased, well done!"
Sue Frezza - December 2018
"I have tried smoked salmon from numerous sources over the years. I have found Black Mountain's salmon to be better than any. Highly recommended!"
David Pollitt - November 2018
"Delicious looking salmon, sent by a friend, just arrived on my doorstep! Thank you so much!"
Katie Rockley - October 2018
"Thank you, received order, which was beautifully packed"
Sara Bunn - September 2018
"The food is so delicious we always look forward to receiving our box"
Sally Evans - June 2018
"I was with one of the recipients of your smoked salmon on Saturday and they loved it – as much as I do!"
Wonkie Hills - June 2018
"Your food brings the equivalent-to-sunshine gastronomic delight and I shall be proud and delighted to show it off with one of my oldest and deeply loved pals"
Rachel Lewis - June 2018
"Order arrived on date, despite snow! Delicious & admired by all. Thanks"
"I recently had an order of hot roast smoked salmon and smoked duck breasts. I’ve had the smoked duck breasts before which are absolutely delicious and when I do the starter with oranges and walnuts for a dinner party it always goes down very well. A guest at my last one said the duck was ‘absolutely delicious’. I’d not had the hot roast salmon before but that was absolutely gorgeous too – and the dill mustard sauce with crème fraiche was a brilliant combination with the fish.
Jonathan put an extra duck breast in my order as he said the batch of duck breasts were a little small, so please would you pass on my thanks and appreciation to Jonathan for that very nice gesture. I appreciated that very much and I thought it was a good example of excellent customer care. Thank you."
Louise Fleet - January 2018
"Just to say, we were at the Highclere Castle Christmas Fair today and had the pleasure of meeting your lovely team; a very friendly young man and a delightful Australian girl, who is an absolute credit to your business. Her knowledge of the brand and products was outstanding and she was incredibly engaging; no wonder they had practically sold out by lunchtime! We were so impressed; the products are delicious, we will enjoy them - thank you so much!"
Chloe Spence - December 2017
"Dear Jo, Just to let you know that the shipment arrived safely here in France - and beautifully packed - yesterday afternoon. Thank you."
Helen Jones - November 2017
"Smoked Duck was delicious, thank you. Slowly getting back to normality after our hectic ‘wedding festival’!"
Louisa Stout - Caterer and producer at Lodge Farm Kitchen - August 2017
Amber - May 2013